Refund Policy

Refund Policy

We are committed to providing a quality service experience. If you are not satisfied with our service, please refer to the following refund policy.

7-Day Money-Back Guarantee

Within 7 days of subscription, if you are not satisfied with the service, you can request a full refund without any questions asked.

Refund Eligibility

  • Refund request submitted within 7 days of subscription
  • First-time subscribers only (one full refund per account)
  • Subscription purchased through official channels

Refund Process

To request a refund, please follow these steps:

  1. Send an email to our support team with "Refund Request" in the subject line
  2. Provide your registered email address
  3. Include your subscription date and plan details
  4. Our support team will respond within 1-3 business days

Refund Timeline

Request Review

1-3 business days

Refund Processing

5-10 business days

Non-Refundable Cases

  • Requests made more than 7 days after subscription
  • Accounts that have already used their one-time full refund
  • Accounts terminated for violating Terms of Service
  • Subscriptions purchased through third-party channels (please contact the original platform)

Partial Refund Policy

If you cancel your subscription after 7 days but within the subscription period, we do not offer partial refunds. Your subscription will remain active until the end of the current billing period, after which it will not auto-renew.

Cancellation Policy

You can cancel your subscription at any time. Upon cancellation:

  • Your subscription will end at the end of the current billing cycle
  • You can continue using the service until the subscription expires
  • No further charges or automatic renewals will occur

Contact Us

For any refund-related questions, please contact our support team:wang048@gmail.com

Last Updated: November 2024